Last Updated: September 1, 2016
Information Collection and Use
When you use this Site, we collect personal information which you choose to provide us such as your name, email address, phone number, etc. (collectively, "Personal Information"). We use the Personal Information you provide about yourself to fulfill your requests, such as sending you our newsletter, or responding to an inquiry about one of the hundreds of thousands of adoptable pets listed on our Site. We may also use your personal information to help us develop, customize, deliver and improve our services, content and advertising.
Usage Data and Site Activity:
We, and our "Partners", who include third party service providers, ad networks and platforms, sponsors, advertisers and marketing partners, may collect information regarding your actions when you visit this Site that does not personally identify you including but not limited to your IP ("Internet Protocol") address, location, browser type and language, device type, mobile carrier, mobile device’s unique identifier, time, date and duration of visit, referring web page, pages visited, click stream data, and the subject of ads clicked or scrolled over (collectively, "Usage Data"). This Usage Data enables us and our Partners to analyze trends, understand usage behavior on our Site, enhance your browsing experience on our Site, serve you more useful and relevant ads, and measure the effectiveness of ad campaigns.
This information is collected through cookies, web beacons, and other tracking technologies. Please see the "Cookies & Interest-Based Advertising" section below for more on how we collect and use this information.
Personal Information You Make Available to Others
By using the Site, you may make certain of your Personal Information available to others. For example, when you post a comment or a photo on the Site, other users may see your name and other information that you choose to make available to others.
Who Do We Share Your Information with?
From time to time, we may establish a business relationship with Partners whom we believe trustworthy and who have confirmed that their privacy practices are consistent with ours. We may share Personal Information about you with our Partners that we have retained to perform certain business-related functions on our behalf, including but not limited to:
* animal shelters or rescues when you send an inquiry through our Site about an adoptable pet you are interested in
* email service providers when you sign up for our newsletter or other communications
* donor management software providers when you make a donation to our charity to help homeless pets (thank you, by the way!!!)
* our pet-loving sponsors when you opt-in to receive communications from them
* other companies who offer services such as research and analytics, hosting websites, fulfilling transactions, maintaining databases, providing technology services and platforms, processing payments, and hashing/anonymizing information
We only provide our Partners with the information necessary for them to perform these services on our behalf. Each Partner must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use or disclosure. Partners that we share your Personal Information with are prohibited from using your Personal Information for purposes other than those requested by us.
We may share Usage Data which we automatically collect about your activities on our Site, including data from our cookies and other tracking technologies, with our Partners and other third parties. We may also share aggregated, anonymized information with our Partners and other third parties. However, in such cases, your Usage Data is aggregated with the Usage Data of others and does not identify you individually.
It’s possible that someday this Site could be sold or acquired by another organization. In the event that were to happen, the personal and non-personal information we collect would be transferred to the new owner.
Cookies and Interest-Based Advertising
Your experience with this Site is extremely important to us. We want you to love this Site and truly enjoy using it, and in order to provide you the best possible experience, this Site, like many websites, uses "cookies", which are small text files that we and our Partners may place on your computer or mobile device that store your preferences. These cookies do not store personal information such as your name, email address or telephone number.
* gather Usage Data and other information about your activities on this Site and other websites in order to provide you with targeted advertising and other content on this Site and other sites based upon your browsing activities and interests, a set of practices often referred to as "interest-based advertising". This enables us to show you ads that are more relevant and interesting to you
* limit the number of times you see an ad
* measure the reach and performance of these ads
We use Google Analytics on the Site to collect Usage Data, to analyze how users use the Site, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
Our systems do not recognize browser "Do Not Track" signals, but several of our Partners who utilize cookies on our Site enable you to opt out of targeted advertising practices. If you want to learn more about interest-based advertising, please visit the Digital Advertising Alliance at www.aboutads.info and Networking Advertising Initiative at www.networkadvertising.org. To opt-out of this type of interest-based advertising, see the "Opt-Out" section below.
Managing Your Information Preferences
You can review, correct, update, or change your Personal Information or opt out of receiving certain emails by changing the relevant setting in your account or by emailing us at firstname.lastname@example.org. You are able to opt out of receiving marketing emails from us (described below), however, you cannot opt out of receiving all emails from us, such as emails about the status of your account or information.
How Do You Opt-Out of Receiving Marketing Communications from Us?
Was it something we said?! No sweat. We understand.
You can opt-out of receiving any emails and communications from Adopt-a-Pet.com directly from any message you receive from us. Just look for the "unsubscribe" link in every email.
When you opt-in to receive communications from our sponsors, you are entering into a direct relationship with a third party that we don’t control. To opt-out of those communications, look for an "unsubscribe" link in their messages or contact them directly for more information.
To opt-out of interest-based advertising, visit: https://www.aboutads.info/choices or https://www.networkadvertising.org/choices. Please note that these ad opt-out tools do not opt you out of being served non-targeted advertising. You will continue to receive generic, non-targeted ads.
Finally, it is important to note that in most cases opting out drops an "opt-out cookie" on your browser. As a result, if you delete, block or otherwise restrict cookies or use a different browser or device, you’ll need to renew your opt-out choice.
Security – How Do We Protect Your Information?
We protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
Links to Other Websites
Our Site may provide you with the ability to log into, share content, "like" or otherwise interact with third party social media sites, including but not limited to Facebook, Twitter and Pinterest. We may also provide you with general links to third-party websites. We have no control over information that is submitted to, or collected by, these third parties. Your use of these websites is subject to the third parties’ privacy policies, and you should become familiar with the third party sites’ privacy policies before visiting or interacting with these sites.
The Site is intended for users who are 13 years old or older. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.
Processing in the United States
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are, located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using the Site, you are agreeing to the collection, use, transfer, and disclosure or your Personal Information and communications will be governed by the applicable laws in the United States.
I Have Questions! Who Do I Ask?
If you have any questions or concerns, please contact:
Adopt-a-Pet.com 310 N. Indian Hill Blvd., #800 Claremont, CA 91711
You can also send an email to: email@example.com
Information we collect and how we may use it
If you are a customer of Trail Software, we collect certain information about you in order to provide you with our donor management system and/or online payment service (the "Service"). When you register for the Service we will request some PII such as your name and email address, and information about your organization such as the name of your organization, Tax ID, mailing address, and tax designation. Furthermore, if you are opening a merchant account, Trail Software may also obtain information about you from third party sources, including, without limitation, consumer reporting agencies. This information is used to contact you about the services on our Site for which you have expressed an interest. As part of the Service, we may also collect donor information on behalf of your organization. Except as may be expressly set forth herein, we will not use any donor information collected on your behalf for any purpose other than to provide the Service. Any tax or financial information we collect is used only to bill you for the Service. If you purchase the Service by credit card, this information will be transmitted to our credit card merchant account provider, and may be forwarded to your credit card provider. We do not store credit card information.
If you are a donor for a Trail Software customer, we collect certain information from you in order to process your donation ("Donor Information"). Trail Software will use Donor Information during the course of providing the Service to such Trail Software customer. Trail Software may also use Donor Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing the Service to Trail Software customers, Trail Software may disclose Donor Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Donor Information.
We may use PII for internal purposes, such as registering you as a user on this Site, marketing and promotion, to provide you with other products and services, or to contact you regarding administrative notices, offerings, or communications relevant to you on this Site. In addition, we may use PII to provide products or services that you have requested as well as for auditing, research, and analysis to improve Trail Software's products and services.
2975 Sidco Drive
Nashville, TN 37204
When we disclose your information
Trail Software takes your privacy very seriously. The information we collect is used to provide the Service, and, in general, is not shared with or sold to other organizations for commercial purposes. However, there are times when it may be advantageous for Trail Software to make certain PII about you available to companies that Trail Software has a strategic relationship with or that perform work for Trail Software to provide products and services to you on our behalf. These companies may help us process information, deliver products or services to you, provide customer service, manage and enhance user data, assess your interest in our products and services, or conduct user research or satisfaction surveys. We may also disclose your PII, if you have authorized us to act on your behalf to initiate the creation of a merchant account for the purpose of accepting donations by credit card.
At times we may be required by law or litigation to disclose your PII. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
In addition, Trail Software may sell, transfer or otherwise share some or all of its assets in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. In such an event, PII may be one of the assets transferred.
How we protect your personal information
Trail Software takes precautions to safeguard your PII against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse.
You can help us by also taking precautions to protect your personal data when you are on the internet. Do not share your registration information with anyone, and make sure you use a secure web browser.
Accessing your information
This Site may contain web pages through which you can correct or update some of the PII you have provided to us. Trail Software will make a good faith effort to make requested changes and correct your data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate purposes.
Cookies and other technologies
To make this Site more useful to you, we automatically gather general statistical information about this Site and its visitors, such as IP addresses (and information tied to IP addresses, such as screen size, color depth, language, java enabling, flash version, page title, host name, referring source, and page path), browsers, pages viewed, number of visitors, services purchased, etc. In doing so, we do not reference you by name, email, mailing address, or any similar PII. We use this data in the aggregate to learn about our visitors and to improve our ability to cater to their needs. We may use third party vendors to gather general statistical information about this Site and its visitors as well as to perform certain services on behalf of this Site, such as hosting this Site, designing or operating this Site's features, or performing other administrative services. We may provide these companies with access to your PII to carry out the services they are performing for you or for Trail Software.
Your California Privacy Rights
If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to firstname.lastname@example.org.